Trainee - Commercial Operations & Insights
Purpose of the Role
NORNORM is scaling across Europe, and our commercial and delivery teams work from one shared set of data. This is a development role for someone early in their career who wants to grow into real ownership. You'll start by learning and supporting the commercial systems and performance dashboards the teams across four regions rely on, and over time take on more of running them yourself. It's an analytical, hands-on role with a clear path from supported work to genuine ownership. It will suit someone who enjoys making systems run cleanly and turning data into decisions the business acts on.
Job description
You'll run, and over time own, the day-to-day of our core commercial systems and produce the KPIs and dashboards our regional teams and leadership review on an ongoing basis. We work with AI tools as part of how we operate, and we're looking for someone keen to build on that. As you ramp, you'll take on more independent ownership and support the build of new capabilities as the function grows, working closely with commercial, delivery and supply teams across Europe.
Key responsibilities:
Run and maintain our core commercial systems day to day: configuration, data quality, automation and integrations, and the fixes that keep them working for the teams who depend on them.
Build and maintain the KPIs and dashboards in our analytics platform that the regional teams and leadership review.
Produce and progressively automate the performance reporting across all four regions.
Support new builds as the function grows; within sales, retention, delivery, operations, and self–serve analytics.
Success criteria (2026):
You've got up to speed quickly on our systems and ways of working, and you're using new tools, including AI, to do the work better over time.
Our commercial systems run reliably and the teams trust the data in them.
The regional teams can steer on data they trust, available how and when they need it. As much of this as possible runs self-serve and automated, rather than produced by hand each month.
The dashboards and metrics the teams need get delivered and actually adopted.
What we're looking for:
This is a graduate trainee position, we expect a bachelor's degree in business, economics, or a related field.
An open, curious mind and real enthusiasm for working with AI and new tools. You need to be the kind of person who wants to try new systems, learn fast, and find better ways to work.
Strong analytical skills, comfortable working with data and building dashboards or reports people can rely on.
Self-directed, organized and reliable, with a genuine ownership mindset.
Fluent English; able to work from Stockholm.
A plus, but not required:
Experience administering commercial or CRM systems (configuration, automation, integrations).
SQL or hands-on experience with a BI tool.
Experience in a fast-scaling or international company.
What we offer you:
A 6-month traineeship where we mentor and help you grow as a professional, with the aim to hire on a full-time basis based on the performance success criteria.
Starting salary (based on full-time) ~30,000 SEK/month. We review salary after the probationary period (provanställning) and expect to raise it as you take full ownership.
If you are driven, determined and want to grow within an exciting scaleup, this role is for you. Come and join us!
- Department
- Customer & Delivery Journey
- Locations
- Stockholm
Colleagues
Stockholm
Our success depends on a strong corporate culture
We’ve taken on a great challenge: to re-invent the furniture industry.
Our mission is to create millions of workspaces that inspire people to do the best work of their lives. And we want our customers to experience that everything we do simply works.
Our success will depend partly on external factors, such as market maturity and competitors. But our success will also depend on the corporate culture we manage to build.
We define culture as “the beliefs, attitudes and behaviours that determine how we interact as colleagues and as business partners”.
Our KEY CULTURAL ASPIRATIONS are:
- Attracting and keeping highly talented and effective individuals who find that their time at NORNORM is time well spent.
- Teamwork fuelled by the synergy that comes from constructive contributions between passionate and skilled people who actively seek out each the perspectives of each other.
- Having the courage and stamina to be a game changer in the furniture industry.
OUR CORE VALUES are described as follow:
WE CARE
WE DARE
WE DO
WE MAKE SIMPLE - EASY
You will help shape our culture. There is work to be done every single day by all of us to continuously build a strong and positive culture. Every person who joins us helps to shape and evolve the culture further.
About NORNORM
Our vision for the workplace of the future is simple: integrate circularity into its foundation and demonstrate how it can benefit individuals, design, business practices and the environment.
Our fully integrated service covers everything from initial workspace design, installation, continuously adapting layouts, to the repair and replacement of all our "better-than-new" pieces. All this to ensure a workspace continuously maximises impact without compromising on it's benefits for people, your business or the planet.